Rose & Bible - Help and Support

Find help with sign-in, subscriptions, purchases, restore and account deletion.

Sign-in

1. Check your internet connection and the spelling of your email address.
2. Email sign-in requires a confirmed address. Use the in-app password reset flow if needed.
3. For Apple or Google sign-in, use the same provider that was used to create the account.

Subscriptions and credits

1. Open Settings > Plans. Free accounts can choose a monthly or annual subscription there.
2. Credit packages are offered only after the server confirms an active paid subscription.
3. On iPhone and iPad, payment uses Apple In-App Purchase only; store prices and currency are provided by Apple.

Restore purchases

1. Open Settings > Plans > Restore purchases.
2. Use the same Apple ID and the same Rose account as for the original purchase.
3. Subscriptions can be restored. Consumable credit purchases are not granted again; the already recorded remaining balance stays linked to the Rose account.

Account deletion

1. Open Settings > Account & security > Delete account.
2. See the account-deletion page for details about scope and retention.

Legal information

• Privacy policy
• Terms of service
• Account deletion information
• Legal notice (Imprint)
• Report suspected illegal content